Codes erreur Colissimo Flexibilité API WPS
0 INFOS The request has been processed successfully
1 ERROR The request has failed
30000 ERROR Invalid identifier/password
30002 ERROR The deposit date is prior to the current date
30007 ERROR Inactive client. Please contact your sales representative.
30008 ERROR Unauthorised service for this identifier. Please contact your sales representative in order to reset your customer account
30009 ERROR Unauthorised service for this product. Please contact your sales representative
30010 ERROR The date has not been sent
30014 ERROR The product code has not been sent
30015 ERROR The product code is incorrect
30017 ERROR The value of the cash on delivery field is incorrect
30018 ERROR The commercial name has not been sent
30020 ERROR The total amount of the shipping costs has not been sent
30022 ERROR The sender’s language is incorrect
30023 ERROR The addressee’s language is incorrect
30025 ERROR The printing type has not been sent
30026 ERROR The printing type is incorrect
30043 ERROR The sender’s first name has not been sent
30045 ERROR The sender’s email has not been sent
30046 ERROR The sender’s email is incorrect
30047 ERROR The sender’s phone number is incorrect
30065 ERROR The sender’s last name has not been sent
30085 ERROR The addressee’s landline phone number is incorrect
30089 ERROR The addressee’s company name has not been sent
30090 ERROR The size of the AddresseeParcelRef parameter is zero or greater than 15
30100 ERROR The sender’s number / street name has not been sent
30102 ERROR The sender’s country code has not been sent
30103 ERROR The sender’s country code is incorrect
30104 ERROR The sender’s city has not been sent
30106 ERROR The sender’s postcode has not been sent
30107 ERROR The sender’s postcode is incorrect
30108 ERROR The sender’s postcode does not match the country
30109 ERROR The sender’s country code or the postcode is incorrect for the product code provided
30200 ERROR The addressee’s name has not been sent
30202 ERROR The addressee’s first name has not been sent
30204 ERROR The addressee’s number / street name has not been sent
30206 ERROR The addressee’s country code has not been sent
30207 ERROR The addressee’s country code is incorrect
30208 ERROR The addressee’s city has not been sent
30210 ERROR The addressee’s postcode has not been sent
30211 ERROR The addressee’s postcode is incorrect
30212 ERROR The addressee’s postcode does not match the country
30213 ERROR The addressee’s country code or the postcode is incorrect for the product code provided
30220 ERROR The addressee’s mobile number has not been sent
30221 ERROR The addressee’s mobile number is incorrect
30222 ERROR The addressee’s email address has not been sent
30223 ERROR Incorrect addressee’s E-mail address
30300 ERROR The parcel weight has not been sent
30301 ERROR The parcel weight is incorrect
30303 ERROR The value of the bulky parcel field is incorrect
30306 ERROR The registered item option is incorrect
30309 ERROR The insured value option is incorrect
30310 ERROR The registered item level has not been sent
30311 ERROR The registered item level is incorrect
30312 ERROR The options do not enable labelling
30313 ERROR The product code synonym is blank
30316 ERROR The country code does not allow labelling to be performed
30317 ERROR The options do not enable labelling
30318 ERROR The XXX partner does not handle the YYY product code
XXX: partner returned by the routing
YYY: input product code passed to the web service
30321 ERROR The parcel number is incorrect
30323 ERROR The return choice type has not been sent
30324 ERROR The return choice type is incorrect
30325 ERROR The advice of receipt option is incorrect
30326 ERROR The Free of customs taxes and duty option is incorrect
30327 ERROR The parcel number has not been sent
30400 ERROR The pick-up location code has not been sent
30401 ERROR The pick-up location code is incorrect
30402 ERROR The address of the pick-up location has not been sent
30403 ERROR The code or the address of the pick-up location has not been sent
30500 ERROR Information about the parcel contents has not been sent
30503 ERROR The parcel category has not been sent
30504 ERROR The parcel category is incorrect
30505 ERROR Information about the articles contained in the parcel has not been sent
30506 ERROR There are more articles than the maximum number allowed
30507 ERROR The total weight of the articles is greater than the parcel weight
30510 ERROR The description of an article has not been sent
30511 ERROR The description of an article is incorrect
30512 ERROR The quantity of an article has not been sent
30513 ERROR The quantity of an article is incorrect
30514 ERROR The weight of an article has not been sent
30515 ERROR The weight of an article is incorrect
30516 ERROR The value of an article has not been sent
30517 ERROR The value of an article is incorrect
30518 ERROR The pricing number has not been sent
30519 ERROR The pricing number of an article is incorrect
30520 ERROR The country of origin has not been sent
30521 ERROR The country of origin of an article is incorrect
30522 ERROR The article’s reference has not been sent
30523 ERROR Maximum number of articles exceeded (max=100)
30524 ERROR The currency has not been sent
30528 ERROR The original parcel number has not been sent
30525 ERROR The original parcel number is invalid
30529 ERROR The original invoice number has not been sent
30530 ERROR The original invoice date has not been sent
30533 ERROR The original invoice date must be inferior to the date of the day
30531 ERROR The maximum number of original parcels is exceeded (5 max)
30532 ERROR The invoice number is invalid
30534 ERROR The document’s identifier is invalid
30535 ERROR The importer reference is invalid
30536 ERROR Goods value exceeds the maximum authorised threshold
30537 ERROR The currency must be the same for all articles in the parcel
30538 ERROR The country code must be the same for all articles in the parcel
30539 ERROR The comment is too long
30540 ERROR The articles total weight inside your shipping cannot be higher to the initial declared weight of the parcel
30541 ERROR Only one document identifier must be sent
30542 ERROR The shipping category is invalid
30543 ERROR The article reference is invalid
30544 ERROR The currency is invalid
30545 ERROR Sender country code does not allow sending back.
30546 ERROR The invoice and original parcel identifier has not been sent
30547 ERROR Original invoice and parcel identifier unknown or invalid
30548 ERROR Article not linked to a parcel or invoice
30549 ERROR The invoice and parcel identifier already exists
30550 ERROR There are duplicates in the list of original declared parcels
30551 ERROR The importer reference has not been sent
30552 ERROR The comment has not been sent
30553 ERROR The invoice date must be identical for a same invoice number. Please set a new date.
30554 ERROR At least one original parcel declaration must be sent.
30600 ERROR The {0} field contains a non-valid {1} character. Please enter this field again.
{0}: Field name
{1}: forbidden characters
30700 ERROR The requested product does not exist in the customer account
30701 ERROR The range of parcel numbers used is incorrect
30702 ERROR This parcel number has already been allocated to a parcel less than 13 months ago
30703 ERROR The presence or absence of a range indication does not comply with the subscribed solution.
30704 ERROR The product transmitted does not allow a return service from other countries to be performed.
30705 ERROR The country transmitted does not have authority to offer the return service to other countries.
30800 ERROR Please enable the mailbox deposit in your Back Office
30801 ERROR Non-existent parcel The parcel has not been announced to La Poste.
30802 ERROR This parcel has already been accepted into the system.
This parcel has already been accepted into the system by La Poste
30803 ERROR You have already chosen a time
A request has already been made to collect it from a mailbox
30804 ERROR The return product cannot be deposited in a mailbox
The Mailbox deposit service is not available
30805 ERROR
This parcel cannot be deposited in a mailbox
This address is not eligible for pick-up of a return parcel left in a mailbox
30806 ERROR
The requested pick-up date is incorrect
The requested pick-up date is not part of the next possible pick-ups dates from this address
30807 ERROR The parcel is not authorised for deposit in a mailbox
30808 ERROR Invalid pick-up date: you have not activated mailbox deposit in your Back Office
30809 ERROR Please do not indicate a pick-up date if you have chosen the option : label non-depositable in a mailbox
30810 ERROR Invalid mailbox pick-up request: parcel non-depositable in a mailbox
30811 ERROR The requested pick-up date is incorrect
30812 ERROR
No pick-up date found for this address
This address is not eligible for pick-up of a return parcel left in a mailbox
30813 ERROR The carriage date has not been sent
30814 ERROR Max number of parcels exceeded
30815 ERROR Max number of retrieval dates exceeded
30816 ERROR Impossible to schedule a mailbox delivery according to the information sent. A delivery in a post office is forced
30817 ERROR The collection site was not sent
30818 ERROR The collection site is incorrect
30819 ERROR Daytime delivery is not authorised for this address
30820 ERROR The daytime delivery service is not possible for this address
30900 ERROR The pick-up location’s name has not been sent
30901 ERROR The pick-up location address has not been sent
30902 ERROR The pick-up location’s postcode has not been sent
30903 ERROR The pick-up location’s city has not been sent
30904 ERROR The pick-up location’s country code has not been sent
40011 ERROR Error: country of destination code of the parcel incorrect
40012 ERROR Error: Country not covered by the Retour Colissimo International service or incorrect.
Contact your customer support
40013 ERROR Error: Sender country and country of destination relation not covered or incorrect.
Contact your customer support
40014 ERROR Error: Set of parcel identification numbers exhausted.
Contact your customer support
40015 ERROR Service temporarily unavailable
40016 ERROR Threshold setting problem. The original country {0} does not exist
40017 ERROR
The information sent seems inconsistent : impossible to realize a Shipping.
Please contact the customer support if the problem persists
40018 ERROR Service unavailable. Please contact your customer support.
14040 ERROR The insurance and registered mail option are not compatible.
Please select an option.
ROUTING_0 ERROR The postcode of the area and the city does not exist.
ROUTING_1 ERROR The service is not in the database.
ROUTING_2 ERROR The country is not in the database.
ROUTING_3 ERROR The depot is not in the database.
ROUTING_4 ERROR The send date format is invalid.
ROUTING_5 ERROR The format of the postcode entered does not correspond to the country postcode mask.
ROUTING_6 ERROR The postcode entered is not between the country’s lower / upper limits.
ROUTING_7 ERROR The limit values of the postcode for the city and region have not been entered.
ROUTING_8 ERROR The postcode does not match the input data of the region / city.
ROUTING_9 ERROR The postcode of the country does not exist.
ROUTING_12 ERROR The group associated with this site does not exist.
ROUTING_13 ERROR The address associated with the site does not exist.
ROUTING_14 ERROR There is no country associated with the site
ROUTING_15 ERROR The customs re-routing does not exist.
ROUTING_16 ERROR The depot code is mandatory. Please enter a value.
ROUTING_17 ERROR The country code is mandatory. Please enter a value.
ROUTING_18 ERROR There is no route for these data.
ROUTING_19 ERROR There are several routes for these data.
ROUTING_20 ERROR This option is not allowed for this route.
ROUTING_21 ERROR The data entered do not allow this option.
ROUTING_22 ERROR The option is mandatory. Please enter a value.
ROUTING_23 ERROR The request has failed.
ROUTING_24 ERROR The request has failed. The connection is down.
ROUTING_25 ERROR The request has failed. The connection is down
ROUTING_26 ERROR The country of origin does not exist
ROUTING_27 ERROR The country of destination does not exist.
ROUTING_200 ERROR The Fedex route for this country is suspended.
ROUTING_201 ERROR This country is under embargo.
ROUTING_202 ERROR This country code is obsolete.
ROUTING_203 ERROR This country is not managed by Fedex.
ROUTING_204 ERROR The Fedex route has not been found.
ROUTING_205 ERROR The Fedex bar code has not been found.
ROUTING_206 ERROR The Fedex unloading function has not been found.
ROUTING_207 ERROR The Fedex file has not been found.
ROUTING_208 ERROR More than one Postcode / Site combination are necessary for manual routing.
ROUTING_211 ERROR The Fedex programming interface cannot be loaded.
ROUTING_212 ERROR The programming interface has returned an error.
ROUTING_300 ERROR The initialisation of the TNT component has failed.
ROUTING_301 ERROR There is no TNT product associated with this Geopost product.
ROUTING_302 ERROR There is no destination site associated with this Geopost site.
ROUTING_305 ERROR There is no origin site associated with this Geopost site.
ROUTING_1005 ERROR The routing initialisation could not be opened.
ROUTING_1006 ERROR The routing initialisation file does not contain the mandatory tag.
ROUTING_1007 ERROR The SQLite DLL cannot be loaded.
ROUTING_1008 ERROR The connection to the database could not be initialised.
ROUTING_1100 ERROR IMPORTANT: The database has expired, and there is no valid
replacement database available.
GEO_ROUTING_IV101 ERROR Input data validation: country of destination mandatory but missing (null value).
GEO_ROUTING_IV102 ERROR Input data validation: addressee postcode mandatory by missing.
GEO_ROUTING_IV103 ERROR Input data validation: service code mandatory but missing (null value).
GEO_ROUTING_IV104 ERROR Input data validation: date mandatory but missing (null value)
GEO_ROUTING_IV105 ERROR Input data validation: depot of origin mandatory but missing (null value).
GEO_ROUTING_IV106 ERROR Input data validation: destination postcode mask non-compliant with the destination country mask
GEO_ROUTING_IV107 ERROR Input data validation: invalid destination postcode, the destination country only accepts valid postcodes.
GEO_ROUTING_IV108 ERROR Input data validation: invalid destination city name, the destination country only accepts valid city names.
GEO_ROUTING_IV109 ERROR Input data validation: additional service code missing, it is mandatory for the service code used
GEO_ROUTING_IV124 ERROR Input data validation: no valid routing database was found.
GEO_ROUTING_IV125 ERROR Input data validation: the destination depot was not entered.
